Free Professional Guide
Realtor's Guide to Hidden Client Assets
Real estate professionals often know families before, during, and after financial distress. A former client may have lost a home but still have possible surplus funds waiting. This guide shows you how to identify these situations and refer clients ethically.
What's Inside This Guide
- The types of forced sales that generate surplus: tax sales, foreclosures, HOA sales, and sheriff sales — and how to spot each one in public records
- Red-flag indicators in your client database: clients who listed a short sale, lost a home to foreclosure, or walked away from property during a divorce or financial crisis
- How to ethically refer a former client for an excess proceeds review without running afoul of RESPA, state licensing rules, or the Realtor Code of Ethics
- A step-by-step guide to conducting preliminary county-level research on behalf of a client
- How NEPEX supports Realtor referrals: what the process looks like, what information is needed, and how the referral pathway works
- Scripts and templates for contacting former clients about potential surplus funds in a respectful, professional manner
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This guide is for educational purposes only and does not constitute legal advice. Realtors should consult their broker and applicable state laws regarding referral practices. National Excess Proceeds Exchange is not a law firm.