Accessibility Statement

National Excess Proceeds Exchange ("NEPEX," "we," "us," or "our") is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and to adhere to available standards and guidelines.

We recognize that the individuals who visit our website may include people with visual, hearing, motor, cognitive, and other disabilities. We also recognize that many visitors may be older adults, individuals navigating stressful financial situations, or people who are not familiar with the legal and financial concepts discussed on our website. Our commitment to accessibility reflects our broader commitment to serving all of these audiences with dignity and respect.

Our website is designed with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target standard. WCAG is an internationally recognized set of guidelines developed by the World Wide Web Consortium (W3C) to make web content more accessible to people with disabilities.

Our accessibility efforts include:

• Perceivable content: We strive to provide text alternatives for non-text content, captions and transcripts for multimedia, content that can be presented in different ways without losing meaning, and sufficient color contrast to make content distinguishable.
• Operable interface: We aim to ensure that all functionality is available from a keyboard, that users have enough time to read and use content, that content does not cause seizures or physical reactions, and that navigation is consistent and predictable.
• Understandable information: We work to make text readable and understandable, to ensure that web pages appear and operate in predictable ways, and to help users avoid and correct mistakes.
• Robust content: We strive to maximize compatibility with current and future user tools, including assistive technologies.

We have implemented the following specific measures to improve the accessibility of our website:

• Semantic HTML: Our pages use proper heading structures, landmark regions, labels, and ARIA attributes to ensure that screen readers and other assistive technologies can navigate and interpret content effectively.
• Keyboard navigation: All interactive elements — including links, buttons, form controls, and navigation — are designed to be operable using a keyboard alone, without requiring a mouse or other pointing device.
• Color contrast: Text and interactive elements are designed with sufficient contrast against their backgrounds to be readable by individuals with low vision or color perception differences.
• Text resizing: Our website supports browser-based text resizing and zooming without loss of content or functionality. We use relative units for typography to respect user font size preferences.
• Form accessibility: All form fields include associated labels, clear error identification, and instructions. Required fields are clearly indicated. CAPTCHA components include accessible alternatives.
• Descriptive links: Hyperlink text is written to be meaningful out of context — avoiding generic phrases like "click here" or "read more" — so that screen reader users can understand the purpose of each link.
• Alternative text: Images include descriptive alternative text that conveys the content and function of each image to users who cannot see them.
• Responsive design: Our website adapts to different screen sizes, orientations, and devices, ensuring that content is accessible on desktop computers, tablets, and mobile phones without horizontal scrolling or content loss.
• Focus indicators: Interactive elements display visible focus indicators when navigated by keyboard, helping users understand their position on the page.
• Skip navigation: Where appropriate, we provide mechanisms to bypass repetitive navigation and jump directly to main content.

We are committed to providing reasonable accommodations to individuals with disabilities who need assistance accessing the information on our website. If you encounter an accessibility barrier, or if you need information from our website in an alternative format, please contact us and we will work with you to provide the information in an accessible format.

Alternative formats we can provide upon request include:

• Plain text versions of educational articles and resources
• Large print versions of key documents
• Telephone-based assistance with understanding educational content and completing intake forms
• Screen-reader-compatible versions of forms and documents

We will make reasonable efforts to respond to accommodation requests promptly. Please allow a reasonable time for us to prepare alternative format materials.

Accessibility is an ongoing effort, not a one-time project. We are continually working to improve the accessibility of our website through:

• Regular accessibility reviews and audits of our website content and functionality
• Monitoring and incorporating updates to WCAG and other accessibility standards as they evolve
• Training our content and development teams on accessibility best practices
• Testing our website with assistive technologies to identify and address barriers
• Engaging with accessibility experts and consultants to review our practices and recommend improvements
• Incorporating accessibility considerations into our content creation and development workflows from the start

Our website may include content, tools, or services provided by third parties, including CAPTCHA services, analytics tools, and embedded content. While we strive to work with third-party providers who share our commitment to accessibility, we do not control the accessibility of third-party content and cannot guarantee its conformance to WCAG or other standards. If you encounter an accessibility barrier related to third-party content on our website, please contact us so that we can investigate and, where possible, work with the provider to address the issue.

We acknowledge that despite our best efforts, some areas of our website may not yet achieve full conformance with all accessibility standards. We are actively working to address known limitations. Current areas of focus include:

• Ensuring that all PDF and downloadable document resources are fully accessible
• Improving the accessibility of complex data visualizations and infographics
• Enhancing the screen reader experience for dynamic content updates
• Expanding captions and transcripts for any multimedia content

We welcome your feedback on the accessibility of our website. If you encounter an accessibility barrier, have suggestions for improvement, or need information in an alternative format, please contact us. We take all accessibility feedback seriously and will respond promptly.

• Email: [email protected]
• Phone: (855) 555-1234
• Contact form: Submit an accessibility inquiry through our contact form

When contacting us about an accessibility issue, please include:

• A description of the accessibility barrier you encountered
• The URL or page where you encountered the issue
• Your preferred format or method for receiving a response
• Any specific assistive technology you are using, if relevant

Our accessibility efforts are informed by applicable federal and state laws, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and similar state accessibility requirements. We interpret these laws as establishing a baseline expectation that digital services — including websites providing educational information — should be accessible to individuals with disabilities.